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System Requrements Questions:
1. Does it work under Windows XP ?
2. What browsers does Internet Cleaner support?
Registration Questions:
3. How long may I use the trial version?
4. How to Buy Internet Cleaner?
5. Is your online order form secure?
6. Should I download the registered software version after registration?
7. How to Register Internet Cleaner?
8. I can't find my registration code.
9. My registration code doesn't work.
Using Internet Cleaner Questions:
10. Can Internet Cleaner delete the Search history when I click the Search button on Internet Explorer?
11. Why the index.dat file still exist after I clean them?
12. What is the Plug-ins?
Q: Does it work under Windows XP ?
A: Yes, it works.
Q: What browsers does Internet Cleaner support?
A: The supported Browsers type include
- Internet Explorer
- Netscape
- AOL
- MSN
- Opera
- For other browsers, Internet Cleaner can support them using plugins, you can download the plugins from our website.
Q: How
long may I use the trial
version?
A: You may use the
Internet Cleaner product
during evaluation period free
of charge. The evaluation
period is limited to 30 days.
After evaluating you must to
either buy this software or
remove it from your computer.
Q: How to Buy Internet Cleaner?
A: See the Order Internet Cleaner section
Q: Is
your online order form secure?
A: Yes, it is 100%
secure.
Q: Should
I download the registered
software version after
registration?
A: You will not have to
download the full software
version after registration.
After purchasing you will
receive the software
registration code to remove
all trial limitations.
Q: How to Register Internet Cleaner?
A: Enter your registration information following these steps:
1) Running Internet Cleaner.
2) Press the 'Register' button, a registration dialog box will appear.
3) Press the 'Enter Key' button.
4) Input the registration information exactly as what you've got.
IMPORTANT: Please copy and paste the serial number and registration
number to the registration dialog and DON'T type it manually because
it's difficult to distinguish the letter "l" (lower case of "L") from
"1" (one) and "o" from "0" (zero), etc.
5) Press "Register" button.
When the registration information was accepted, you can use Internet Cleaner
with no time restrictions.
Q: I can't find my registration code.
A: If you don’t receive your registration key within a reasonable amount of time (two business days for credit card payments or two weeks for other ordering methods), please contact us via e-mail at support@softneoweb.com to clear up this situation.
Q: My registration code doesn't work.
A: Please be sure you enter it as it is.
The easiest way to enter your registration code correctly is to copy and paste it to the registration dialog and DON'T type it manually because it's difficult to distinguish the letter "l" (lower case of "L") from "1" (one) and "o" from "0" (zero), etc.
Q: Can Internet Cleaner delete the Search history when I click the Search button on Internet Explorer?
A: Yes, you can do that by checking the AutoComplete item on Internet Explorer Options screen.
Q: Why the index.dat file still exist after I clean them?
A: Index.dat stores information about what web sites you have visited and what cookies have been saved, the index.dat files are always locked by system when Windows is running and can not be deleted. Internet Cleaner overwrites these index.dat files with random data, others can see nothing useful form these files after cleaning these files, so don't worry about it.
Q: What is the Plug-ins?
A: There are so many applications/programs that keep tracks of recent activities. Others can also see what files you have accessed, what media you have played , what picture you have viewed.
Internet Cleaner's free Plug-ins gives you the flexibility to choose which plug-in to install according to the applications/programs you have installed. This makes Internet Cleaner have the ability to support up to nearly unlimited applications/programs.
Click here to download plug-ins
If you have any questions that not answered in this FAQ, please feel free to contact us at support@softneoweb.com.
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